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TERMS AND CONDITIONS OF RENT


PROINCA S.A.

IMPORTANT INFORMATION ABOUT AVAILABILITY
The results of searches for apartments and studios on this website do not guarantee immediate availability. You can find out about availability 1 month in advance via the website - using the availability information request form -, by calling TEL. +34 915 719 344 or by sending an email to INFO@PROINCA.ES
At PROINCA we have a wide selection of apartments but not all of them have been photographed. The photographs that appear on this website might not coincide exactly with the apartment or studio that you are requesting availability information about, and which you may later reserve and rent. If you want, you can request photos of the flat that you are interested in and we will try to send them to you.

BOOKING FEE
Once PROINCA has confirmed the availability of the studio or apartment for the dates you have requested, you will be able to formalise your reservation by paying the 300€ booking fee.
Once the booking fee has been paid, this amount will only be refunded to the applicant:
1. In the event that the documentation submitted to prove your solvency is not approved by PROINCA. From the amount of 300€ we will deduct the bank charges, if any. Once we have reimbursed you the amount according to the above mentioned conditions, the reservation of the studio or apartment will cease to be effective.
2. When you sign the contract, we will deduct the 300€ booking fee from the payment of the first monthly rental instalment plus the deposit.
If after payment of the 300€ booking fee you wish to make any change, whether it be a change of rental period, flat booked or any other change, PROINCA will try to adapt to your request for a change whenever possible. Even so, if you decide to cancel the reservation for whatever reason, you will lose the amount of 300€ of the booking fee, so there will be no refund of the same.

PRICES
All prices on this website are in euros (€). The last price update on this website was made on October 18, 2024.
1. Rental prices for periods of 12 months or more:
The monthly rental prices shown on our website are for rental periods of 12 months or more. These prices do not include water and energy consumption services. In the event that the tenant wishes to terminate the contract before 12 months have elapsed since the start of the contracted period, he/she will have to pay a 15%, 25%, or 45% penalty on the monthly payments elapsed until the date of termination, based on what is specified in the following points 4, 3 and 2.
2. Rental prices for periods of 1 to less than 3 months:
For rental periods of 1 to less than 3 months, the monthly rental prices and the kitchen service will be increased by 45% on the rate and will include water and energy consumption services.
3. Rental prices for periods of 3 to less than 6 months:
For rental periods of 3 to less than 6 months, the monthly rental prices and the kitchen service will be increased by 25% on the rate and will not include water and energy consumption services.
4. Rental prices for periods of 6 to less than 12 months:
For rental periods of 6 to less than 12 months, the monthly rental prices and household service will be increased by 15% over the rate and will not include water and energy consumption services.

PROMOTIONS
Proinca may run special offers at times and publish them on this website. The conditions of each promotion will be reflected on the sheet of each flat under the title "Promotion.” Once the promotion period is finished, it will be removed from the website. If you have any doubt, we recommend that you contact us to clarify the conditions of the promotion. You can call us at TEL. +34 915 719 344 or send an e-mail to INFO@PROINCA.ES

OPTIONAL SERVICES FOR OUR TENANTS
The following optional services are not included in the rent/month price:
House wares for studios and one-bedroom apartments: 80€/month
House wares for two and three-bedroom apartments: 100€/month
Parking: 90€/month (Special price for our tenants)
Parking space and storage room: 160€/month (special price for our tenants and only for apartments in Proinca Moncloa Building)
WIFI: 15€/month + VAT (At all our buildings except Agustín Calvo and Conde Peñalver)
Ironing service: 12€/hour + VAT
Cleaning service: 12€/hour + VAT
Cleaning service: 145€/month (3 hours/week) VAT included

DEPOSIT
You will have to put down the amount of one month’s rent as a deposit, which will be returned to you at the end of the contract period, as long as you return the apartment in perfect condition and all of the rent and utility bills generated until the date have been paid.

PAYMENTS
Once the contract is signed, you will have to pay the first month’s rent as well as the amount of the deposit. We will subtract the 300 € for the reservation from this amount. After that, the rent must be paid in advance during the first seven days of each month.

CLEANING
Before your arrival, the flat will have been cleaned. At the end of your stay, you will have to return the flat in the same state of cleanliness and order that you found it in upon your arrival. Otherwise, the amount of money necessary to get the flat back into its initial condition, at a rate of 12 €/hour + VAT, will be deducted from your deposit.

OTHER RULES
In order to guarantee a pleasant stay in Madrid to all our tenants, the total number of occupants of the flat may not exceed the number of sleeping places indicated in the sheet about each studio and apartment.
Terraces and windows may not be used for storing objects of any kind, nor can clothing be hung in such a manner that it might change the appearance of the interior or exterior facade of the building.
Pets are allowed to stay as long as they meet municipal and building ordinances for their care.

RENTAL OF PARKING SPACES AND STORAGE ROOMS FOR NON-RESIDENTS IN PROINCA APARTMENTS
Parking space in the following buildings: €130/month VAT included.
- Proinca Infanta Mercedes 5 Building
- Proinca Lérida 8-10 Building
- Proinca Dulcinea 25 Building
- Proinca Dulcinea 35 Building
- Proinca Dulcinea 39 Building
Parking space in the following buildings: €110/month VAT included
- Proinca Los Molinos 1 Building
- Proinca Otamendi 1 Building
Parking space in the Proinca Moncloa Building: €165/month VAT included
Parking space and storage room in the Proinca Moncloa Building: €225/month VAT included.

We recommend that you consult the section How to Rent from Proinca

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